Dear Portwell Users,

You are welcome to apply for Portwell RMA service for your purchased Portwell products. To speed up and facilitate your RMA process, please apply for RMA number before shipping your products back for service. RMA number is a tracking key to keep your RMA process tidy. Leaving the process running with no RMA number will create inevitable delay and incidence of lost property. Please allow us to highlight this operation, and we appreciate for your cooperation.

• To apply for RMA number, you may download the RMA form (in pdf or doc format),fill it out and send it back to our RMA service center.
• For users using RMA form in pdf format, please fax the form back to us.
• For users using RMA form in doc format, please send the form back via fax (+886-2-8227-1109) or email.
• You may also contact Vanessa Yu at +886-2-7731-8888 ext.312 & 342 .
• To check your RMA status, please go toPortwell RMA site.

RMA form download:

• Excel format Download
• Word format Download