Problem report form is now available through web-site, Online.With a web browser, you may simply fill out the form online, and submitting the form is just a click away.

For direct contact, please e-mail us or reach us at tel.+886-2-7731-8888;fax.+886-2-8227-1109
Note : Items with "*" must be provided for successful submission. Otherwise, your problem report form will never reach our Technical Support Center.

Contact Info
* Area
* Name
* E-mail
Company
Phone

Product Info
Model S/N
* Model Name
* Model Version
* BIOS Version
Product S/N

Application Configuration
Application
CPU
Memory
Storage
RAID Mode
Display Type & Resolution
PCI / PCI-X / PCI-E
Backplane / Carrier Board
On board power mode
Power Supply
Operating System
Peripherals
Software
Chassis
Operation Temperature(℃)
Relative Humidity(%)

Problem Description
* Problem Summary
* Problem Description
* What actions have you taken already? 
(Step by Step)

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